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Vision StatementEstablished in the heart of the Silicon Valley, ioCombo.com was created with a vision to be the best niche market e-tailer targeting tech savvy, gadget- loving consumers and small independent resellers.Setting out to be the top e-tailer combining the best Asian based manufacturers have to offer and the extensive North American customer base, ioCombo.com offers unique competitive advantage in bridging the supply and the demand gap. Leveraging years of experience in the IT field as well as familiarity with the Asian markets, ioCombo.com differentiates itself by sourcing hard-to-find products directly from the manufacturer in countries like Japan, Korea and Taiwan, combining ordering power and offering the demanding North American market a new way of online shopping. Many Asian manufacturers face constant dilemmas on how to most effectively sell their uniquely designed products to the North American consumers. The power of the Internet has not only educated consumers but has also brought traditionally hard to find information right to the target audience. ioCombo.com positions itself perfectly to be the middleman as the only portal combining the best of both worlds. Company BackgroundFounded by Andy Chao, ioCombo.com was established in November 2002 in Fremont, California. With an initial capital of $100,000 USD, Mr. Chao quickly established an extensive network of suppliers and formed an efficient team of functional players. Originally operating as a Yahoo! Store with its unique store front and user-friendly navigation, ioCombo quickly grew out of its capacity and became an independent online entity.Boasting impressive e-commerce security and extensive web capabilities, IOCombo is rated by consumers and manufacturers as one of the top and most reputable e-commerce players in the field. Today, ioCombo is ranked as one of the top 50,000 sites on the World Wide Web according to Alexa rating system, and attracts over 200,000 unique visitors. Customer satisfaction is key to generating word-of-mouth sales and recurring business. Based on hundreds of customer feedback on BizRate and Reseller Ratings, ioCombo has been maintaining above average scores in all evaluation categories. Today, ioCombo keeps a lean but efficient corporate structure. From product sourcing, purchasing, sales & marketing, web design and maintenance, shipping to customer service, ioCombo continues to outgrow itself month after month and strives to be the best in the industry. Principle Line of BusinessBuilt upon the success of the computer category, ioCombo focuses on several additional areas that help to bring an even more diversified customer base. Based on the goal to be the leader in providing hard-to-find products across platforms, ioCombo currently features over 10,000 SKUs in its database. The product categories can be summarized into the following:
Unique Site FeaturesIn today’s competitive e-commerce landscape, a successful site is more than just products and good prices. With over 5,000 verified/opt-in email addresses in the customer database, ioCombo sends out weekly email blasts to inform customers of sales, promotions, new items and holiday events. Manufacturers also leverage this opportunity to announce new products and other ioCombo-exclusive promotions to further entice the customers. The synergy created through this type of well-managed email marketing has results in high click through rates and high sales conversion rates once the customers are on the site.A completely database-drive site architecture, ioCombo boosts a userfriendly navigation that directs traffics to various targeted section based on user habits and item profits. More than just another site with unique products and aggressive pricing, ioCombo presents several features that every savvy consumer appreciates:
Competitive AdvantagesUnlike the competition that focuses heavily on winning the sale by foregoing the profit, ioCombo believes in having only the most unique products that fit our customer’s demands at reasonable prices. Typically these products are not distributed or widely distributed in North America but at the same time they have the potential to be well accepted. ioCombo carefully selects the items to add to the product mix, and present them in such ways that can be easily found and purchased.In addition, ioCombo offers a unique opportunity for manufacturers to sell to resellers directly. Traditionally manufacturers prefer to sell in large quantities or big allotments. While it might not be feasible for independent resellers to do so, they can now go through IOCombo as a channel. With the thousands of small resellers in its database, ioCombo has the capability to aggregate sales orders from the interested resellers and place orders to the manufacturers directly. In this scenario, manufacturers are now able to sell to more than their traditional distribution channels and able to penetrate a new market that was not known to them previously. For the independent resellers, they now enjoy the pricing and inventory advantage and enhanced purchasing power that were previously absent.  Business PartnerWe are also affiliated with well-known manufacturers. They provide us a service which will benefit our customer.Technology PartnerIn order to provide the highest customer satisfaction, we have partnered with these technology partner. They provide a security and eficiency to serve our customer.
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