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I need a technical support Are you having a problem with a product purchased from ioCombo? then post your question in our support forum and our technicians will try their best to answer your questions in a very timely manner. You need to register to post in the forum. The registrations are different for ioCombo main site and the support forum. Register or go to our online help forum now.
I have some questions about the web site For our terms and conditions, sales, shipping and return policy please check our FAQ section Go to FAQ section now.
I need to return a product from ioCombo For defective product, please contact the product manufacturer first (click here to get the contact info) For technical question discussion or to find answer to your problem, please visit our online help forum For any other product return that is not defective, please read and understand our return policy before filing the RMA. If you are ready to file the RMA request, then please follow these steps: Option 1 (online): Have your order number and invoice number ready Go to our Online RMA filing Enter your order and invoice number and start filing the RMA Option 2 (offline - no longer supported as of 04/22/04): Download the RMA form Fill out the RMA form Fax the filled-out RMA form to us We will email you with RMA approval/denial If approved, use the RMA number sent through your email Put the product inside its original retail box (must be in resalable condition with all accessories), pack it carefully and put this on the box ioCombo.com RMA: [RMA number here] 4114 Clipper Court Fremont, CA 94538 USA Upon acceptance, we will review and test the product then let you know if repair/replacement/credit will be issued. Download RMA form now.